Who Are the Players? The First 30 Days of a Claim [62.15]
Date: Wednesday, March 11, 2020
Time: 2:45 PM - 3:45 PM

   Scott McFadden, Claims Director, Columbus Service Office, BWC
   Lori Finnerty, Vice President of Quality Assurance, CareWorks
   Debi Kroninger, Chief, Medical Operations, Ohio Bureau of Workers' Compensation
   Freddie Johnson, Chief Medical Services & Compliance Officer, Ohio Bureau of Workers' Compensation

Track: Workers' Compensation
Secondary Track: Regulatory/Legal
Session Type: Educational Session
Skill Level: Basic

A good understanding of what should happen after a claim occurs sets the stage for a successful resolution. This panel discussion focuses on claims and injury management within the first 30 days the injury date. The Ohio Bureau of Workers’ Compensation (BWC) and managed care organizations (MCO) staff discuss the roles of BWC, MCOs and providers in the claims/injury management process. Relevant Ohio statutes, rules, policies, and forms (i.e. MEDCO-14, and C-9 treatment requests) are covered. The audience is provided with takeaway materials to implement the tactics presented. You may attend this session in person or online as a part of the live broadcast track of sessions.

Learning Objectives:
1. Identify the parties responsible for claims/injury management and their distinct roles.
2. Describe the interplay of relevant statutes, rules, policies, and forms impacting effective management of a new injury.
3. Define how all parties interact to facilitate a safe and early return to work.
4. Recognize the contact points for assistance in managing needs from a workplace accident.

CEU Hours:  
  IACET: 0.1
  HRCI: 1
  CCM: 1
  CRC: 1
  RN: 1
  CDMS: 1
  CLE: 1
  BWC Discount Programs: 1

File & Handouts:
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File 2
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File 5
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File 7
File 8
File 9
File 10
Who are the players

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