Managed Care Organizations (MCOs): Effective use of this Injury Management Tool [62.26]
Date: Thursday, March 12, 2020
Time: 4:00 PM - 5:00 PM
Location: Greater Columbus Convention Center

   Freddie Johnson, Chief Medical Services & Compliance Officer, Ohio Bureau of Workers' Compensation

Track: Workers' Compensation
Secondary Track: Regulatory/Legal
Session Type: Educational Session
Skill Level: Intermediate

A presentation on Ohio’s MCOs and their role in managing injured workers’ and employers’ needs. The session highlights relevant Ohio statutes, rules and policies establishing and governing MCOs’ activities. Selected MCO contract performance requirements and expectations are also covered. Given the critical role MCOs have in resolving results of workplace injuries, a better understanding of how to use MCOs improves communication and greatly benefits employers and injured workers.

Learning Objectives:
1. Define the roles between the Ohio Bureau of Workers' Compensation and MCOs, including the various complaint reporting processes.
2. Describe the relevant statutes, rules, policies, and contract terms governing MCOs' activities.
3. Define how to better utilize MCO medical management and return-to-work services.
4. Recognize the performance metrics used to evaluate MCOs.

CEU Hours:  
  IACET: 0.1
  HRCI: 1
  CLE: 1
  BWC Discount Programs: 1

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